FAQ

Everyday help for our customers

We understand the complexity of the cannabis industry and know sometimes our customers may have questions they would like answered. Please refer to our FAQ section & hopefully it will answer your questions quickly.

  • Payments
  • Legality
  • Process
  • Benefits
If you need more help

If you did not find the answer to a question in our FAQ section, please contact us at askgogi@gogidelivery.com, and we will be happy to try to answer any other questions you have.

  • Yes, Colorado has granted certain Social Equity applicants a transporter license to deliver Cannabis in the state of Colorado. Gogi possesses one of these licenses and all affiliated permits needed to deliver in Aurora and Denver, CO.

  • Gogi does have the ability to set up payment through AEROPAY but this has to be set up through a participating dispensary. https://www.aeropay.com/
  • -Gogi follows strict policy on state governed amounts that can be purchased through one dispensary. Read More

  • Gogi will not provide any refunds through our service. If not satisfied with the product, please contact dispensary with receipt and have them advise you on return policy.

  • If for some reason you do not receive the ordered product, please contact Gogi with order details so we can research the issue.

  • Gogi will provide a text update on your order during transit. (Carrier charges may apply)

  • No, The delivery must be made to the person who placed the order and will be verified by state issued I.D. and signature upon delivery.

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